Crypto.com Vs VirgoCX: Which Is Better For Canadians In 2026?

Fact-checked by Canadian crypto tradersHow we testWe may earn a commission

Oleg Galeev, founder of OCryptoCanada

Oleg Galeev

Last updated October 2, 2026

In this comparison, we look at the unique features, security protocols, and user interfaces of Crypto.com and VirgoCX, two well-established cryptocurrency exchanges. Despite the many similarities in their services, the nuances in their regulatory compliance in Canada, security measures, and overall user experience set them apart in meaningful ways.

Crypto.com Vs VirgoCX: Which Is Better For Canadians?

Crypto.com wins by default for Canadians. The OSC lists VirgoCX's restricted dealer registration as suspended effective November 24, 2025, and the CSA list shows it under terms requiring a wind-down of its registrable business. It remains a FINTRAC-registered money services business. Since VirgoCX’s CSA dealer registration is suspended, I recommend Coinbase (9.8/10, #1 on my list): open a Coinbase account.

Crypto.com logo
CSA-registered (Restricted Dealer)

A broad app with a crypto card

VirgoCX logo
CSA registration suspended (Nov 24, 2025)
Head To Head, Checked October 2026
Crypto.comVirgoCXWinner
Canadian statusCSA-registered (Restricted Dealer)CSA registration suspended (Nov 24, 2025)Crypto.com
My rankingNot in my top 10Not in my top 10Tie

Not sure which fits you? Take my 60-second quiz or see my full ranking.

How Do Crypto.com And VirgoCX Compare, Fact By Fact?

Every row below comes from each company’s own pages and the Canadian registries, checked October 2026. Where a row has no fair winner, it says so.

Crypto.com Vs VirgoCX: Master Spec Table
Crypto.comVirgoCXWinner
CompanyForis DAX CAN ULC, an Alberta unlimited liability corporation (Crypto.com Canada). Global brand says trusted since 2016. HQ city, founders, funding, staff: Not published for the Canadian entity.VirgoCX Inc. and VirgoCX Direct Inc. (FINTRAC names), Toronto. Founding year, founders, funding and staff: Not published.Depends
RegulationCSA restricted dealer (CSA decision May 8, 2025). FINTRAC MSB C100000094, expiry 2027-06-30. Not a CIRO member. AMF: Not verified. CIPF: none for crypto.CSA restricted dealer suspended effective 2025-11-24 (OSC list); CSA list shows wind-down terms. FINTRAC MSB M19955733 expiry 2027-10-21. No CIRO, no CIPF cover of crypto.Crypto.com
Assets417 spot base assets on the global Exchange; the Canadian app list is narrower and not published. USDT not available to Canadians.Not published.Crypto.com
PriceCanadian app fee schedule Not published. Canada marketing: maker/taker from 0.08%/0.18%. App buys include a spread. Global Exchange L1 0.25%/0.50%.Not verified; the official fee page was blocked.Crypto.com
CAD InInterac e-Transfer, free from Crypto.com (CAD 20 to 25,000 per deposit). Other CAD methods Not verified.Interac e-Transfer free (2021 article, not re-confirmed).Crypto.com
CAD OutSell to the CAD Account, then Interac Standard Transfer back. Needs one prior CAD deposit; internal review up to 1-3 business days. Fee Not verified.Not published.Crypto.com
Crypto In And OutOn-chain deposits and withdrawals supported; networks, minimums and fees Not verified for Canada.Non-custodial: crypto goes to your own wallet. Details Not published.Crypto.com
CustodyCustodial. Cold storage share, insurance and proof of reserves Not verified on a Canadian page.Custodial accounts wound down from 2025-04-04; remaining assets were sold after the deadline.Crypto.com
Verification (KYC)Government ID and identity verification required before CAD deposits; selfie, address, SIN and clearing time Not verified.Not published.Depends
Account TypesPersonal account confirmed; a business offering exists globally. Joint, TFSA and RRSP Not verified.Not published.Crypto.com
ProvincesServes Canada via the restricted dealer decision; per-province list and French support Not verified.Not published.Crypto.com
Extra ProductsVisa prepaid card, staking, Earn, tokenized stocks, prediction markets and perpetuals are advertised globally; Canadian availability Not verified.Not published.Crypto.com
Tax ToolsNot verified for Canada.Not published.Crypto.com
AppiOS Canada 4.63 (66,198 ratings); Google Play 4.4 (692K reviews, global total). Web app yes.iOS Canada 4.43 (395 ratings), 2026-10-03.Crypto.com
SupportIn-app chat and help centre. Phone, hours and French support Not verified.Help centre on virgocx.zendesk.com; channels Not verified.Crypto.com
Sources For This Table

What Are The Key Differences Between Crypto.com And VirgoCX?

Crypto.com Vs VirgoCX: Side By Side
Crypto.comVirgoCX
DescriptionCrypto.com is one of the world's largest crypto platforms and one of the few global exchanges registered to operate in Canada, through Foris DAX CAN ULC as a restricted dealer. It offers its own coin (CRO), staking, a Visa prepaid crypto card with cashback, and an all-in-one app.VirgoCX was a Toronto-based platform that served Canadians as a CSA restricted dealer. In April 2025 it ended custodial accounts and moved to a non-custodial service, where crypto goes to your own wallet. The OSC lists its dealer registration as suspended effective November 24, 2025.
Coins400+ on its global exchange, though the list for Canadians is smaller because registered platforms must restrict certain assets. USDT has not been available to Canadians since 2023-01-31. The exact Canadian app list is not published.It advertised 90+ coins including BTC, ETH, XRP, SOL and USDC before the change. The current list is not published.
FeesThe Canadian app fee schedule is not published. Canada marketing says maker and taker fees from 0.08% and 0.18%; the global Exchange starts at 0.25% maker and 0.50% taker (Level 1). App purchases carry a spread. CAD deposits by Interac e-Transfer are free.Past tense: Oleg's table cited spreads of 0.95% on BTC and ETH and 1.6% on other assets, with volume tiers. The official fee page is behind a bot check, so this was not re-confirmed and is no longer current.
Pros
  • One of only two major global exchanges registered as a restricted dealer in Canada
  • Wide range of coins
  • Suitable for beginners and pro traders
  • Interac e-Transfer with free deposits
  • Staking available (assets and rates not verified)
  • Was registered with the CSA as a restricted dealer until suspended
  • Non-custodial service from April 2025
  • OTC desk (VirgoCX Wealth)
  • Still a FINTRAC registered money services business
Cons
  • Only CAD is accepted for the Canadian CAD Account, no credit or debit card for CAD funding verified
  • Coin selection in Canada is smaller than the global exchange
  • App pricing includes a spread on top of quoted fees
  • USDT delisted for Canadians, and no margin or leverage under restricted dealer conditions
  • Some altcoins carry annual purchase limits outside BC, AB, MB and QC (see Account Limits)
  • Customer service is a common complaint, chat-based and often slow (Oleg's original note, not re-tested)
  • Registration as a dealer suspended effective November 24, 2025
  • The non-custodial service is not offered under its securities registration, and no regulator has confirmed it is regulated under securities law
  • No securities-law investor protections for the non-custodial service
  • Custodial accounts ended; assets left after the deadline were sold
  • Fee page and coin list could not be verified
SecurityCrypto.com describes cold storage and security certifications, but a Canadian page with cold storage share, insurance amount or proof of reserves was not found. Treat those claims as unverified. Crypto.com's own FAQ says nothing about CIPF covering crypto, and CIPF never covers crypto.Past tense: VirgoCX stopped holding crypto for customers in 2025. No protections under securities law were confirmed for the non-custodial service, and CIPF never covered crypto.
Methods To BuyInterac e-Transfer (CAD Account), crypto deposits. Cards and other methods were not verified for Canada.Past tense: Interac e-Transfer (free, 2021 help article, not re-confirmed after the 2025 switch).
AppApple Canada 4.63 (66,198 ratings), Google Play 4.4 (692K reviews, global store total), checked 2026-10-01.Apple Canada app 'Virgo: Buy Bitcoin, XRP and More' rated 4.43 from 395 ratings (2026-10-03).
Account LimitsCAD Account deposits CAD 20 to 25,000 each, balance cap CAD 100,000. As a restricted dealer, Crypto.com applies regulator-set net purchase limits on non-major assets;Not published. Custodial accounts ended in 2025; customers must hold crypto in their own wallets.

How Do You Fund And Cash Out Crypto.com And VirgoCX In Canada?

Crypto.com: CAD Deposits
MethodFeeMinimumMaximumSpeed
Interac e-Transfer (Standard Transfer or Request Money)Free by Standard Transfer (bank may charge); Request Money was reported at 1% capped at CAD 10, notCAD 20CAD 25,000 per depositNot published on the help page
Crypto.com: CAD Withdrawals
MethodFeeMinimumMaximumSpeed
Interac Standard TransferNot publishedNot publishedNot publishedInternal review up to 1-3 business days, then usually instant, up to 30 minutes
VirgoCX: CAD Deposits (When It Operated)
MethodFeeMinimumMaximumSpeed
Interac e-TransferFree, no funding minimum (2021 article, not re-confirmed)None statedNot publishedNot published

Bank-side Interac limits also apply. Per-method fees for withdrawals and card or wire funding were not retrievable. VirgoCX is no longer a registered dealer in Canada; do not treat these methods as current.

What Does It Actually Cost To Buy On Crypto.com?

Worked Cost, Buy Only And Buy Plus Sell (Round Trip)
AmountCrypto.com BuyCrypto.com Round Trip
CAD 100Not publishedNot published
CAD 500Not publishedNot published
CAD 1,000Not publishedNot published
CAD 10,000Not publishedNot published

Crypto.com: Canadian app fee schedule and spread not published on a fetched page (2026-10-03). Do not compute an all-in cost. Neither publishes a maker and taker schedule because there is no order book: the spread is the fee. If cost matters most, NDAX (flat 0.20%) or Kraken Pro are cheaper places to buy in Canada. Ranges reflect each platform’s published band, not a single quote. Bank and network fees are not included.

What Do Crypto.com And VirgoCX Offer Beyond Buying And Selling?

Crypto.com Only

  • CAD Account: Hold CAD, deposit by Interac, balance cap CAD 100,000 (higher for Prime). Sell crypto to CAD and withdraw to your bank.
  • Welcome Bonus: Canada keeps the legacy milestone-based Welcome Bonus after KYC; the amount was not verified.

What Happens To Your Money If Crypto.com Or VirgoCX Fails?

Crypto.com: Crypto.com in Canada is a restricted dealer under the CSA, so it must hold client assets with conditions set by regulators, but CIPF never covers crypto. A third-party insurance figure, cold storage share and proof of reserves were not found on a Canadian page, so none can be relied on here. Coins are held by the company until you withdraw. If the company failed or was hacked, you would be an unsecured claimant for anything not recovered, and withdrawals could be paused.

VirgoCX: The OSC lists VirgoCX's restricted dealer registration as suspended since November 24, 2025, and the CSA list shows terms requiring a wind-down of its registrable business. It stopped holding customer crypto in 2025, so the remaining service is non-custodial and sits outside securities-law investor protections. A FINTRAC MSB registration covers anti-money-laundering rules only. CIPF never covered crypto. Use this platform only if you accept those gaps, or move to a registered dealer.

How Are Crypto.com And VirgoCX Treated For Tax In Canada?

Crypto.com: Buying with CAD is not a disposition. Selling for CAD, swapping one coin for another and spending crypto are dispositions you report to the CRA. Export formats and any CRA-ready report were not verified.

VirgoCX: Past activity on VirgoCX followed the usual rules: selling, swapping or spending crypto are dispositions reportable to the CRA. Check your old statements for cost basis; export tools are Not published.

Selling, swapping or spending crypto is a disposition for the CRA on any platform. This is not tax advice: see my guide to crypto taxes in Canada.

Which Should You Choose, Crypto.com Or VirgoCX?

Choose Crypto.com If

  • You want a mainstream app with a wide coin list and are fine with spread-based pricing
  • You want a CAD Account funded free by Interac e-Transfer
  • You are not buying on fee transparency alone, since the Canadian fee schedule is not published

Choose VirgoCX If

  • You already hold a VirgoCX history and need to check records
  • You are looking only for registered Canadian dealers: pick another platform

What Happened To VirgoCX?

VirgoCX is on the CSA list but under terms requiring wind-down of its registrable business: it stopped holding crypto for customers in 2025 and now offers only a non-custodial buy-and-sell service that it says is not offered under its securities dealer registration.

VirgoCX went non-custodial on April 4, 2025, after an amended CSA decision on January 30, 2025. Assets still on the platform after the June 16, 2025 deadline were force-sold, and customers must now hold crypto in their own wallets. The CSA list describes it as subject to terms and conditions requiring wind-down of registrable business.

Its FINTRAC registrations for VirgoCX Inc. run to October 21, 2027 and VirgoCX Direct Inc. to November 22, 2026. I could not verify its fees or coin count, because the official fee page sits behind a bot check. I leave out the third-party figures that circulate.

Anyone who used VirgoCX has to manage their own wallet now. Bitcoin Well, a Canadian company that delivers bitcoin to your own wallet, is the closest match to the model VirgoCX now uses.

What Should VirgoCX Users Use Instead?

The practical answer is Crypto.com, since it is available to Canadians today. Here is what I can verify about it.

Crypto.com: A broad app with a crypto card.

Crypto.com At A Glance
ItemDetail
RegulatorRestricted Dealer (Foris DAX CAN ULC, CSA decision May 8, 2025), FINTRAC MSB registration C100000094 valid to June 30, 2027. Not a CIRO member.
Trading CostCrypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number.
CAD FundingZero-fee deposits by bank transfer, card or crypto wallet; limits not retrievable
Coins417 on the global exchange; Canadian app narrower
Best ForA broad app with a crypto card

Bitcoin Well: Bitcoin with cash, ATM and voucher options. It is a Canadian company that delivers bitcoin to your own wallet, the same non-custodial model.

Bitcoin Well At A Glance
ItemDetail
RegulatorFINTRAC-registered MSB (M19811620), not a CSA platform.
Trading CostOnline, verified accounts pay a spread of 1.5% to buy and 2.0% to sell.
CAD FundingInterac e-Transfer, cash at ATMs
CoinsBitcoin only
Best ForBitcoin with cash, ATM and voucher options
My Score6.4/10

How Do Crypto.com And VirgoCX Compare On Fees, Funding, And Coins?

Crypto.com Vs VirgoCX, Verified Facts
ItemCrypto.comVirgoCX
StatusRestricted Dealer (Foris DAX CAN ULCCustodial service wound down in 2025
Trading FeesNot published for Canada; marketing says as low as 0.08% maker and 0.18% takerUnknown, not verified
CAD FundingZero-fee deposits by bank transfer, card or crypto wallet; limits not retrievableInterac reported free in 2021, not re-confirmed
Coins417 on the global exchange; Canadian app narrowerUnknown, not verified

VirgoCX, in the past tense: VirgoCX used to hold customers' crypto. That stopped in 2025, and the non-custodial service that remains has no confirmed securities-law investor protection.

Crypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number. Its Canadian marketing says maker and taker fees are as low as 0.08% and 0.18%. For reference, the global Crypto.com Exchange starts at 0.25% maker and 0.50% taker at Level 1, but that is not the Canadian app. Treat app prices as spread-based and check the order preview before you confirm.

Crypto.com says deposits by bank transfer, debit or credit card or an existing crypto wallet are instant and carry no deposit fee, though other fees and spread may apply. I could not retrieve per-method CAD limits or a CAD withdrawal fee, so those stay unknown rather than guessed.

Crypto.com's public exchange data lists 417 tradable spot base assets. That is the global Exchange venue, and the Canadian app list is narrower and not published, so use 417 as a ceiling and not as your menu.

Which Is Safer?

Crypto.com. Foris DAX CAN ULC holds a Restricted Dealer registration and FINTRAC registration. It is not a CIRO member. I could not verify any insurance or cold storage claim from an official Canadian page, so I do not repeat the large insurance and SOC figures that circulate in reviews.

VirgoCX. No securities-law investor protections are confirmed for VirgoCX's non-custodial service, and the CSA entry carries wind-down terms.

Crypto.com Pros And Cons

Pros

  • Restricted Dealer registration plus FINTRAC registration
  • Zero-fee deposits stated on the Canadian fee page
  • One app for trading, cards and rewards
  • Strong ratings on both app stores

Cons

  • Canadian trading fees are not published in a form I could verify
  • Not a CIRO member
  • Per-method CAD limits and withdrawal fees unknown
  • Insurance and custody claims not verifiable

Who Should Choose Crypto.com, And Who Should Choose VirgoCX?

Choose Crypto.com if you are people who want a wide all-in-one app and accept that the fee picture is less transparent.

Nobody opening a new account in Canada should choose VirgoCX. Status: custodial service wound down in 2025. Existing customers should follow the withdrawal guidance above.

What Changed For Crypto.com And VirgoCX In October 2026?

  • VirgoCX's custodial transition deadline passed and remaining assets were force-sold.
  • The CSA published its Restricted Dealer decision for Foris DAX CAN ULC, the company behind Crypto.com in Canada.
  • VirgoCX began going non-custodial.
  • The CSA published an amended decision for VirgoCX with wind-down terms.

Frequently Asked Questions

Is VirgoCX Available In Canada?

VirgoCX is on the CSA list but under terms requiring wind-down of its registrable business: it stopped holding crypto for customers in 2025 and now offers only a non-custodial buy-and-sell service that it says is not offered under its securities dealer registration.

What Should I Use Instead Of VirgoCX?

Bitcoin Well is the closest fit I can verify. Bitcoin with cash, ATM and voucher options.

Is Crypto.com Safe For Canadians?

Restricted Dealer (Foris DAX CAN ULC, CSA decision May 8, 2025), FINTRAC MSB registration C100000094 valid to June 30, 2027. Not a CIRO member.

How Much Does Crypto.com Cost?

Crypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number.

Can I Still Get My Money Out Of VirgoCX?

Anyone who used VirgoCX has to manage their own wallet now. Bitcoin Well, a Canadian company that delivers bitcoin to your own wallet, is the closest match to the model VirgoCX now uses.

Do Crypto.com And VirgoCX Have Limit Orders?

Crypto.com: Not verified for the Canadian app; the global Exchange has an order book. VirgoCX: Not published.

Which Coins Can You Buy On Crypto.com And VirgoCX?

Crypto.com: Several hundred globally; Canadian list not published VirgoCX: Not published (90+ advertised before 2025)

Is The Spread The Fee On Crypto.com And VirgoCX?

Crypto.com: App purchases carry a spread on top of any stated fee, so the quoted price is the real cost. VirgoCX: Not verified; spreads of 0.95% to 1.6% were reported historically.

Does CIPF Cover My Crypto On Crypto.com Or VirgoCX?

Crypto.com: CIPF never covers crypto, and Crypto.com is not a CIRO member. VirgoCX: CIPF never covers crypto.

Are Crypto.com And VirgoCX Available In Every Province?

Crypto.com: Served under a CSA restricted dealer decision; province list not verified. VirgoCX: Not published.

Do Interac Deposits Work On Weekends On Crypto.com And VirgoCX?

Crypto.com: Not verified; Interac runs 24/7 but Crypto.com's internal review for withdrawals takes business days. VirgoCX: Not published.

What Is The Minimum Buy On Crypto.com And VirgoCX?

Crypto.com: Deposit minimum CAD 20; minimum buy Not published. VirgoCX: Not published.

Can A Business Use Crypto.com Or VirgoCX?

Crypto.com: A business offering exists globally; Canadian business onboarding Not verified. VirgoCX: VirgoCX Wealth OTC existed; current status Not verified.

Author

Oleg Galeev, founder of OCryptoCanada

Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.

He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.

His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen. 

Discover Your Perfect Canadian Crypto Exchange!