Note: Bitvo no longer exists. In November 2023, its client accounts were acquired by Bitbuy and migrated into the WonderFi ecosystem, and the Bitvo platform was wound down. Bitbuy itself was then acquired by Robinhood, which completed its C$250M acquisition of WonderFi on June 1, 2026. Former Bitvo customers with account questions should contact Bitbuy/Robinhood support. Crypto.com is the only active platform here.
Crypto.com and Bitvo are leading cryptocurrency platforms that cater to different user needs. Crypto.com offers a comprehensive suite of services including buying, staking, and a Visa card with CRO cashback, and is now one of only two major global exchanges fully registered to operate in Canada. Bitvo provided a simplified, fee-free trading experience with a customer-focused approach before its orderly wind-down in November 2023.
Crypto.com Vs Bitvo: Which Is Better For Canadians?
Crypto.com wins by default for Canadians. Bitvo stopped operating on its own in November 2023 when Bitbuy bought all of its client accounts and the Bitvo.com domain. Since Bitvo no longer operates for Canadians, I recommend Coinbase (9.8/10, #1 on my list): open a Coinbase account.
How Do Crypto.com And Bitvo Compare, Fact By Fact?
Every row below comes from each company’s own pages and the Canadian registries, checked October 2026. Where a row has no fair winner, it says so.
Crypto.com Vs Bitvo: Master Spec Table
Crypto.com
Bitvo
Winner
Company
Foris DAX CAN ULC, an Alberta unlimited liability corporation (Crypto.com Canada). Global brand says trusted since 2016. HQ city, founders, funding, staff: Not published for the Canadian entity.
Bitvo Inc., Calgary, founded 2018. Bitbuy bought all client accounts (17,000+ per WonderFi) and the domain in November 2023. Founders and funding: Not published.
Depends
Regulation
CSA restricted dealer (CSA decision May 8, 2025). FINTRAC MSB C100000094, expiry 2027-06-30. Not a CIRO member. AMF: Not verified. CIPF: none for crypto.
FINTRAC MSB M20580992 Ceased 2024-10-08. Bitvo Inc. is under CSA Expired Decisions.
Crypto.com
Assets
417 spot base assets on the global Exchange; the Canadian app list is narrower and not published. USDT not available to Canadians.
Small list: BTC, ETH, XRP, LTC, ADA, QCAD.
Crypto.com
Price
Canadian app fee schedule Not published. Canada marketing: maker/taker from 0.08%/0.18%. App buys include a spread. Global Exchange L1 0.25%/0.50%.
Zero trading commission, revenue from the spread (rate Not published). 1% withdrawal fee, $15 minimum.
Crypto.com
CAD In
Interac e-Transfer, free from Crypto.com (CAD 20 to 25,000 per deposit). Other CAD methods Not verified.
Free deposits; Interac e-Transfer about 30 minutes, no minimum deposit.
Crypto.com
CAD Out
Sell to the CAD Account, then Interac Standard Transfer back. Needs one prior CAD deposit; internal review up to 1-3 business days. Fee Not verified.
1% withdrawal fee with a $15 minimum.
Crypto.com
Crypto In And Out
On-chain deposits and withdrawals supported; networks, minimums and fees Not verified for Canada.
No longer available to Canadians
Crypto.com
Custody
Custodial. Cold storage share, insurance and proof of reserves Not verified on a Canadian page.
Full reserve, never lent customer funds. BitGo custody, over 80% in cold storage.
Crypto.com
Verification (KYC)
Government ID and identity verification required before CAD deposits; selfie, address, SIN and clearing time Not verified.
No longer available to Canadians
Depends
Account Types
Personal account confirmed; a business offering exists globally. Joint, TFSA and RRSP Not verified.
No longer available to Canadians
Crypto.com
Provinces
Serves Canada via the restricted dealer decision; per-province list and French support Not verified.
No longer available to Canadians
Crypto.com
Extra Products
Visa prepaid card, staking, Earn, tokenized stocks, prediction markets and perpetuals are advertised globally; Canadian availability Not verified.
Bitvo Cash Card and the Same Day Guarantee.
Crypto.com
Tax Tools
Not verified for Canada.
No longer available to Canadians
Crypto.com
App
iOS Canada 4.63 (66,198 ratings); Google Play 4.4 (692K reviews, global total). Web app yes.
No longer available to Canadians
Crypto.com
Support
In-app chat and help centre. Phone, hours and French support Not verified.
What Are The Key Differences Between Crypto.com And Bitvo?
Crypto.com Vs Bitvo: Side By Side
Crypto.com
Bitvo
Description
Crypto.com is one of the world's largest crypto platforms and one of the few global exchanges registered to operate in Canada, through Foris DAX CAN ULC as a restricted dealer. It offers its own coin (CRO), staking, a Visa prepaid crypto card with cashback, and an all-in-one app.
Bitvo was a Calgary-based cryptocurrency exchange, founded in 2018, known for its Same Day Guarantee, zero trading fees and 24/7 phone support. In November 2023 its client accounts were acquired by Bitbuy and the Bitvo platform was wound down. It is also remembered as the exchange FTX almost bought, a deal terminated days after FTX's collapse in November 2022.
Coins
400+ on its global exchange, though the list for Canadians is smaller because registered platforms must restrict certain assets. USDT has not been available to Canadians since 2023-01-31. The exact Canadian app list is not published.
A small selection including Bitcoin, Ethereum, XRP, Litecoin, Cardano and QCAD, Canada's first mass-market stablecoin.
Fees
The Canadian app fee schedule is not published. Canada marketing says maker and taker fees from 0.08% and 0.18%; the global Exchange starts at 0.25% maker and 0.50% taker (Level 1). App purchases carry a spread. CAD deposits by Interac e-Transfer are free.
Free deposits, zero trading fees (revenue came from the spread), and a 1% withdrawal fee with a $15 minimum.
Pros
One of only two major global exchanges registered as a restricted dealer in Canada
Wide range of coins
Suitable for beginners and pro traders
Interac e-Transfer with free deposits
Staking available (assets and rates not verified)
No trading fees
The Same Day Guarantee
The Bitvo Cash Card
Rare 24/7 phone support
Cons
Only CAD is accepted for the Canadian CAD Account, no credit or debit card for CAD funding verified
Coin selection in Canada is smaller than the global exchange
App pricing includes a spread on top of quoted fees
USDT delisted for Canadians, and no margin or leverage under restricted dealer conditions
Some altcoins carry annual purchase limits outside BC, AB, MB and QC (see Account Limits)
Customer service is a common complaint, chat-based and often slow (Oleg's original note, not re-tested)
Platform wound down in November 2023 with client accounts sold to Bitbuy
High spreads masked the "zero fee" pitch
The 1% withdrawal fee was a sore point
Small coin selection even at its peak
Security
Crypto.com describes cold storage and security certifications, but a Canadian page with cold storage share, insurance amount or proof of reserves was not found. Treat those claims as unverified. Crypto.com's own FAQ says nothing about CIPF covering crypto, and CIPF never covers crypto.
Bitvo operated on a full reserve basis, meaning it never lent customer funds, and held client assets with third-party custodian BitGo, with over 80% in cold storage. No customer funds were reported lost in the wind-down.
Methods To Buy
Interac e-Transfer (CAD Account), crypto deposits. Cards and other methods were not verified for Canada.
There was no way to buy through Bitvo after the migration. Former clients were moved to Bitbuy. A site claiming to be Bitvo and taking deposits is an impostor.
App
Apple Canada 4.63 (66,198 ratings), Google Play 4.4 (692K reviews, global store total), checked 2026-10-01.
Not published. The website and apps are no longer operational.
Account Limits
CAD Account deposits CAD 20 to 25,000 each, balance cap CAD 100,000. As a restricted dealer, Crypto.com applies regulator-set net purchase limits on non-major assets;
No minimum deposit. Free 30-minute Interac e-Transfer deposits.
How Do You Fund And Cash Out Crypto.com And Bitvo In Canada?
Crypto.com: CAD Deposits
Method
Fee
Minimum
Maximum
Speed
Interac e-Transfer (Standard Transfer or Request Money)
Free by Standard Transfer (bank may charge); Request Money was reported at 1% capped at CAD 10, not
CAD 20
CAD 25,000 per deposit
Not published on the help page
Crypto.com: CAD Withdrawals
Method
Fee
Minimum
Maximum
Speed
Interac Standard Transfer
Not published
Not published
Not published
Internal review up to 1-3 business days, then usually instant, up to 30 minutes
Bitvo: CAD Deposits (When It Operated)
Method
Fee
Minimum
Maximum
Speed
Interac e-Transfer
Free
No minimum
Not published
about 30 minutes
Bitvo: CAD Withdrawals (When It Operated)
Method
Fee
Minimum
Maximum
Speed
Fiat withdrawal
1%
CAD 15 fee minimum
Not published
Not published
Bank-side Interac limits also apply. Per-method fees for withdrawals and card or wire funding were not retrievable. All funding now ended. Accounts moved to Bitbuy.
What Does It Actually Cost To Buy On Crypto.com?
Worked Cost, Buy Only And Buy Plus Sell (Round Trip)
Amount
Crypto.com Buy
Crypto.com Round Trip
CAD 100
Not published
Not published
CAD 500
Not published
Not published
CAD 1,000
Not published
Not published
CAD 10,000
Not published
Not published
Crypto.com: Canadian app fee schedule and spread not published on a fetched page (2026-10-03). Do not compute an all-in cost. Neither publishes a maker and taker schedule because there is no order book: the spread is the fee. If cost matters most, NDAX (flat 0.20%) or Kraken Pro are cheaper places to buy in Canada. Ranges reflect each platform’s published band, not a single quote. Bank and network fees are not included.
What Do Crypto.com And Bitvo Offer Beyond Buying And Selling?
Crypto.com Only
CAD Account: Hold CAD, deposit by Interac, balance cap CAD 100,000 (higher for Prime). Sell crypto to CAD and withdraw to your bank.
Welcome Bonus: Canada keeps the legacy milestone-based Welcome Bonus after KYC; the amount was not verified.
Bitvo Only
Bitvo Cash Card: A prepaid card product listed among Bitvo's strengths.
Same Day Guarantee: A funding-speed promise Bitvo marketed.
What Happens To Your Money If Crypto.com Or Bitvo Fails?
Crypto.com:Crypto.com in Canada is a restricted dealer under the CSA, so it must hold client assets with conditions set by regulators, but CIPF never covers crypto. A third-party insurance figure, cold storage share and proof of reserves were not found on a Canadian page, so none can be relied on here. Coins are held by the company until you withdraw. If the company failed or was hacked, you would be an unsecured claimant for anything not recovered, and withdrawals could be paused.
Bitvo: This was a merger, not a collapse: Bitvo's client accounts moved to Bitbuy, which has since moved to Coinsquare Capital Markets Ltd. and now Robinhood, per the registry. Check that you are logged into your account with the current owner and withdraw to a wallet if you prefer. Do not send crypto to an old Bitvo address or trust a site using the Bitvo name.
How Are Crypto.com And Bitvo Treated For Tax In Canada?
Crypto.com: Buying with CAD is not a disposition. Selling for CAD, swapping one coin for another and spending crypto are dispositions you report to the CRA. Export formats and any CRA-ready report were not verified.
Bitvo: Trades on Bitvo were dispositions for CRA purposes. Ask for or export your Bitvo history from your migrated Bitbuy account. Export formats: Not published.
Selling, swapping or spending crypto is a disposition for the CRA on any platform. This is not tax advice: see my guide to crypto taxes in Canada.
Which Should You Choose, Crypto.com Or Bitvo?
Choose Crypto.com If
You want a mainstream app with a wide coin list and are fine with spread-based pricing
You are not buying on fee transparency alone, since the Canadian fee schedule is not published
Choose Bitvo If
You want a registered platform that serves Canadians today: Coinbase is our number one replacement, with free Interac e-Transfer funding and a Canadian restricted dealer registration.
What Happened To Bitvo?
Bitvo stopped operating on its own in November 2023 when Bitbuy bought all of its client accounts and the Bitvo.com domain.
The acquisition closed on November 14 and 15, 2023. This was a merger and not a departure from Canada: more than 17,000 client accounts, per WonderFi, were moved to Bitbuy. Bitvo Inc. now appears under Expired Decisions on the CSA site, its FINTRAC registration ceased October 8, 2024, and bitvo.com no longer resolves in DNS.
The story did not stop there. Bitbuy accounts moved to Coinsquare Capital Markets Ltd. in May 2024, and after Robinhood closed its WonderFi purchase on June 1, 2026, the Bitbuy site tells users it is part of Robinhood.
If your account was migrated, you are a Bitbuy customer and therefore dealing with the Robinhood-owned platform now, so use Bitbuy's migration support article to find your account. I do not point new users there, because Bitbuy is being folded into Robinhood.
What Should Bitvo Users Use Instead?
The practical answer is Crypto.com, since it is available to Canadians today. Here is what I can verify about it.
Crypto.com: A broad app with a crypto card.
Crypto.com At A Glance
Item
Detail
Regulator
Restricted Dealer (Foris DAX CAN ULC, CSA decision May 8, 2025), FINTRAC MSB registration C100000094 valid to June 30, 2027. Not a CIRO member.
Trading Cost
Crypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number.
CAD Funding
Zero-fee deposits by bank transfer, card or crypto wallet; limits not retrievable
NDAX: Low flat fees and cheap cash-outs to your bank. It is a registered Canadian platform with CAD funding, a fit for the people this platform used to serve.
NDAX At A Glance
Item
Detail
Regulator
Investment dealer and marketplace, CIRO Dealer Member terms imposed December 19, 2024, FINTRAC MSB M18632135.
Trading Cost
NDAX charges a flat 0.20% on every buy and sell, with no volume tiers and no maker or taker split.
How Do Crypto.com And Bitvo Compare On Fees, Funding, And Coins?
Crypto.com Vs Bitvo, Verified Facts
Item
Crypto.com
Bitvo
Status
Restricted Dealer (Foris DAX CAN ULC
Merged into Bitbuy in 2023
Trading Fees
Not published for Canada; marketing says as low as 0.08% maker and 0.18% taker
None available
CAD Funding
Zero-fee deposits by bank transfer, card or crypto wallet; limits not retrievable
None available
Coins
417 on the global exchange; Canadian app narrower
None available
Bitvo, in the past tense: Bitvo was an Alberta-origin exchange. Its fees and coin lists went with the platform, and I do not publish old numbers for it.
Crypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number. Its Canadian marketing says maker and taker fees are as low as 0.08% and 0.18%. For reference, the global Crypto.com Exchange starts at 0.25% maker and 0.50% taker at Level 1, but that is not the Canadian app. Treat app prices as spread-based and check the order preview before you confirm.
Crypto.com says deposits by bank transfer, debit or credit card or an existing crypto wallet are instant and carry no deposit fee, though other fees and spread may apply. I could not retrieve per-method CAD limits or a CAD withdrawal fee, so those stay unknown rather than guessed.
Crypto.com's public exchange data lists 417 tradable spot base assets. That is the global Exchange venue, and the Canadian app list is narrower and not published, so use 417 as a ceiling and not as your menu.
Which Is Safer?
Crypto.com. Foris DAX CAN ULC holds a Restricted Dealer registration and FINTRAC registration. It is not a CIRO member. I could not verify any insurance or cold storage claim from an official Canadian page, so I do not repeat the large insurance and SOC figures that circulate in reviews.
Bitvo. Bitvo no longer exists as a platform, so there is nothing to assess for new users. Its former clients sit with the platform that absorbed them.
Crypto.com Pros And Cons
Pros
Restricted Dealer registration plus FINTRAC registration
Zero-fee deposits stated on the Canadian fee page
One app for trading, cards and rewards
Strong ratings on both app stores
Cons
Canadian trading fees are not published in a form I could verify
Not a CIRO member
Per-method CAD limits and withdrawal fees unknown
Insurance and custody claims not verifiable
Who Should Choose Crypto.com, And Who Should Choose Bitvo?
Choose Crypto.com if you are people who want a wide all-in-one app and accept that the fee picture is less transparent.
Nobody opening a new account in Canada should choose Bitvo. Status: merged into bitbuy in 2023. Existing customers should follow the withdrawal guidance above.
What Changed For Crypto.com And Bitvo In October 2026?
Robinhood closed its WonderFi purchase, and the Bitbuy site now says it is part of Robinhood.
The CSA published its Restricted Dealer decision for Foris DAX CAN ULC, the company behind Crypto.com in Canada.
NDAX Canada Inc. received its CSA decision and CIRO membership as an investment dealer.
Bitvo Inc.'s FINTRAC registration was marked ceased.
Bitbuy announced it had bought Bitvo's client accounts and domain.
Frequently Asked Questions
Is Bitvo Available In Canada?
Bitvo stopped operating on its own in November 2023 when Bitbuy bought all of its client accounts and the Bitvo.com domain.
What Should I Use Instead Of Bitvo?
NDAX is the closest fit I can verify. Low flat fees and cheap cash-outs to your bank.
Is Crypto.com Safe For Canadians?
Restricted Dealer (Foris DAX CAN ULC, CSA decision May 8, 2025), FINTRAC MSB registration C100000094 valid to June 30, 2027. Not a CIRO member.
How Much Does Crypto.com Cost?
Crypto.com's Canadian fee schedule could not be retrieved, so I cannot give you a clean number.
Can I Still Get My Money Out Of Bitvo?
If your account was migrated, you are a Bitbuy customer and therefore dealing with the Robinhood-owned platform now, so use Bitbuy's migration support article to find your account. I do not point new users there, because Bitbuy is being folded into Robinhood.
Do Crypto.com And Bitvo Have Limit Orders?
Crypto.com: Not verified for the Canadian app; the global Exchange has an order book. Bitvo: Not published
Which Coins Can You Buy On Crypto.com And Bitvo?
Crypto.com: Several hundred globally; Canadian list not published Bitvo: Small list, closed
Is The Spread The Fee On Crypto.com And Bitvo?
Crypto.com: App purchases carry a spread on top of any stated fee, so the quoted price is the real cost. Bitvo: No longer applicable.
Does CIPF Cover My Crypto On Crypto.com Or Bitvo?
Crypto.com: CIPF never covers crypto, and Crypto.com is not a CIRO member. Bitvo: CIPF never covers crypto, and this platform no longer serves Canadians.
Are Crypto.com And Bitvo Available In Every Province?
Crypto.com: Served under a CSA restricted dealer decision; province list not verified. Bitvo: No longer available in any province.
Do Interac Deposits Work On Weekends On Crypto.com And Bitvo?
Crypto.com: Not verified; Interac runs 24/7 but Crypto.com's internal review for withdrawals takes business days. Bitvo: No longer applicable.
What Is The Minimum Buy On Crypto.com And Bitvo?
Crypto.com: Deposit minimum CAD 20; minimum buy Not published. Bitvo: No longer applicable.
Can A Business Use Crypto.com Or Bitvo?
Crypto.com: A business offering exists globally; Canadian business onboarding Not verified. Bitvo: No longer applicable.
Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.
He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.
His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen.
