CoinSmart Vs Crypto.com: Which Is Better For Canadians In 2026?

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Oleg Galeev, founder of OCryptoCanada

Oleg Galeev

Last updated October 2, 2026

Note: CoinSmart is no longer an independent exchange. It merged into the WonderFi group in July 2023 and its client accounts were migrated to Bitbuy in September 2023. Bitbuy is now owned by Robinhood following the June 2026 WonderFi acquisition. Crypto.com is the only active platform here.

In this comparison, we examine CoinSmart and Crypto.com, two popular cryptocurrency exchanges in Canada. CoinSmart was a Canadian exchange known for its strong customer service and beginner-friendly interface. Crypto.com is one of only two major global exchanges fully registered to operate in Canada, with restricted dealer registration across all provinces and territories since May 2025. CoinSmart wound down in 2023 with accounts migrated to Bitbuy. Crypto.com is the live option for Canadians in 2026.

CoinSmart Vs Crypto.com: Which Is Better For Canadians?

Crypto.com wins by default for Canadians. CoinSmart stopped operating separately after WonderFi moved all its client accounts to Bitbuy, announced in September 2023. Since CoinSmart no longer operates for Canadians, I recommend Coinbase (9.8/10, #1 on my list): open a Coinbase account.

CoinSmart logo
Merged, no longer a separate platform
Crypto.com logo
CSA-registered (Restricted Dealer)

A broad app with a crypto card

Head To Head, Checked October 2026
CoinSmartCrypto.comWinner
Canadian statusMerged, no longer a separate platformCSA-registered (Restricted Dealer)Crypto.com
My rankingNot in my top 10Not in my top 10Tie

Not sure which fits you? Take my 60-second quiz or see my full ranking.

How Do CoinSmart And Crypto.com Compare, Fact By Fact?

Every row below comes from each company’s own pages and the Canadian registries, checked October 2026. Where a row has no fair winner, it says so.

CoinSmart Vs Crypto.com: Master Spec Table
CoinSmartCrypto.comWinner
CompanySimply Digital Technologies Inc. (carrying on business as CoinSmart), Toronto, launched 2018. Accounts moved to Bitbuy; WonderFi announced the transaction 2023-09-08. Founders: Not published.Foris DAX CAN ULC, an Alberta unlimited liability corporation (Crypto.com Canada). Global brand says trusted since 2016. HQ city, founders, funding, staff: Not published for the Canadian entity.Depends
RegulationFINTRAC MSB M18755033 Ceased 2024-09-10. CSA Expired Decisions: original 2021-10-21, amended 2021-12-21. Not on the banned list.CSA restricted dealer (CSA decision May 8, 2025). FINTRAC MSB C100000094, expiry 2027-06-30. Not a CIRO member. AMF: Not verified. CIPF: none for crypto.Crypto.com
AssetsModest list: BTC, ETH, LTC, ADA, DOGE, SOL, SHIB.417 spot base assets on the global Exchange; the Canadian app list is narrower and not published. USDT not available to Canadians.Crypto.com
Price0.20% single-trade fee.Canadian app fee schedule Not published. Canada marketing: maker/taker from 0.08%/0.18%. App buys include a spread. Global Exchange L1 0.25%/0.50%.Crypto.com
CAD InFree over $2,000; 1% fee on smaller Interac deposits. CAD, USD and EUR (SEPA) accepted.Interac e-Transfer, free from Crypto.com (CAD 20 to 25,000 per deposit). Other CAD methods Not verified.Crypto.com
CAD Out1% fiat withdrawal fee.Sell to the CAD Account, then Interac Standard Transfer back. Needs one prior CAD deposit; internal review up to 1-3 business days. Fee Not verified.Crypto.com
Crypto In And OutNo longer available to CanadiansOn-chain deposits and withdrawals supported; networks, minimums and fees Not verified for Canada.Crypto.com
CustodyBitGo custody, legacy arrangement.Custodial. Cold storage share, insurance and proof of reserves Not verified on a Canadian page.Crypto.com
Verification (KYC)No longer available to CanadiansGovernment ID and identity verification required before CAD deposits; selfie, address, SIN and clearing time Not verified.Depends
Account TypesNo longer available to CanadiansPersonal account confirmed; a business offering exists globally. Joint, TFSA and RRSP Not verified.Crypto.com
ProvincesNo longer available to CanadiansServes Canada via the restricted dealer decision; per-province list and French support Not verified.Crypto.com
Extra ProductsNo longer available to CanadiansVisa prepaid card, staking, Earn, tokenized stocks, prediction markets and perpetuals are advertised globally; Canadian availability Not verified.Crypto.com
Tax ToolsNo longer available to CanadiansNot verified for Canada.Crypto.com
AppApps no longer maintained; addresses redirect to Bitbuy.iOS Canada 4.63 (66,198 ratings); Google Play 4.4 (692K reviews, global total). Web app yes.Crypto.com
SupportNo longer available to CanadiansIn-app chat and help centre. Phone, hours and French support Not verified.Crypto.com
Sources For This Table

What Are The Key Differences Between CoinSmart And Crypto.com?

CoinSmart Vs Crypto.com: Side By Side
CoinSmartCrypto.com
DescriptionCoinSmart was a Toronto-based crypto exchange, launched in 2018, known for same-day CAD, USD and EUR deposits and a beginner-friendly design with advanced trading built in. It joined the WonderFi group in 2023 and its client accounts were moved to sister platform Bitbuy; coinsmart.com now shows the Bitbuy site, which says it is part of Robinhood.Crypto.com is one of the world's largest crypto platforms and one of the few global exchanges registered to operate in Canada, through Foris DAX CAN ULC as a restricted dealer. It offers its own coin (CRO), staking, a Visa prepaid crypto card with cashback, and an all-in-one app.
CoinsA modest selection including Bitcoin, Ethereum, Litecoin, Cardano, Dogecoin, Solana and Shiba Inu.400+ on its global exchange, though the list for Canadians is smaller because registered platforms must restrict certain assets. USDT has not been available to Canadians since 2023-01-31. The exact Canadian app list is not published.
Fees0.20% single-trade fees, free deposits over $2,000, a 1% fee on smaller Interac deposits, and 1% fiat withdrawal fees.The Canadian app fee schedule is not published. Canada marketing says maker and taker fees from 0.08% and 0.18%; the global Exchange starts at 0.25% maker and 0.50% taker (Level 1). App purchases carry a spread. CAD deposits by Interac e-Transfer are free.
Pros
  • Low trading fees
  • Same-day verification
  • Multi-currency deposits (CAD, USD, EUR via SEPA)
  • Crypto-to-crypto trading without intermediate pairs
  • One of only two major global exchanges registered as a restricted dealer in Canada
  • Wide range of coins
  • Suitable for beginners and pro traders
  • Interac e-Transfer with free deposits
  • Staking available (assets and rates not verified)
Cons
  • Ceased operating independently in 2023, with all accounts migrated to Bitbuy
  • The 1% fiat withdrawal fee was always a sore point
  • Smaller coin selection than rivals
  • Only CAD is accepted for the Canadian CAD Account, no credit or debit card for CAD funding verified
  • Coin selection in Canada is smaller than the global exchange
  • App pricing includes a spread on top of quoted fees
  • USDT delisted for Canadians, and no margin or leverage under restricted dealer conditions
  • Some altcoins carry annual purchase limits outside BC, AB, MB and QC (see Account Limits)
  • Customer service is a common complaint, chat-based and often slow (Oleg's original note, not re-tested)
SecurityThe wind-down was orderly and regulator-supervised, with no reported loss of customer funds. Its legacy custody arrangement with BitGo and its OSC registration made the handover possible.Crypto.com describes cold storage and security certifications, but a Canadian page with cold storage share, insurance amount or proof of reserves was not found. Treat those claims as unverified. Crypto.com's own FAQ says nothing about CIPF covering crypto, and CIPF never covers crypto.
Methods To BuyThere is no way to buy crypto through CoinSmart. Former users can log into Bitbuy with their old CoinSmart email, reset the password on first login and use existing Google Authenticator codes. Deposit wallet addresses changed in the migration, so never send crypto to an old CoinSmart address; if you did, contact Bitbuy support with the transaction hash.Interac e-Transfer (CAD Account), crypto deposits. Cards and other methods were not verified for Canada.
AppThe platform is gone; its web addresses redirect to Bitbuy and its mobile apps are no longer maintained.Apple Canada 4.63 (66,198 ratings), Google Play 4.4 (692K reviews, global store total), checked 2026-10-01.
Account LimitsNo longer applicable.CAD Account deposits CAD 20 to 25,000 each, balance cap CAD 100,000. As a restricted dealer, Crypto.com applies regulator-set net purchase limits on non-major assets;

How Do You Fund And Cash Out CoinSmart And Crypto.com In Canada?

CoinSmart: CAD Deposits (When It Operated)
MethodFeeMinimumMaximumSpeed
Interac e-TransferFree over CAD 2,000; 1% belowNot publishedNot publishedNot published
CoinSmart: CAD Withdrawals (When It Operated)
MethodFeeMinimumMaximumSpeed
Fiat withdrawal1%Not publishedNot publishedNot published
Crypto.com: CAD Deposits
MethodFeeMinimumMaximumSpeed
Interac e-Transfer (Standard Transfer or Request Money)Free by Standard Transfer (bank may charge); Request Money was reported at 1% capped at CAD 10, notCAD 20CAD 25,000 per depositNot published on the help page
Crypto.com: CAD Withdrawals
MethodFeeMinimumMaximumSpeed
Interac Standard TransferNot publishedNot publishedNot publishedInternal review up to 1-3 business days, then usually instant, up to 30 minutes

All funding ended. Accounts moved to Bitbuy. Bank-side Interac limits also apply. Per-method fees for withdrawals and card or wire funding were not retrievable.

What Does It Actually Cost To Buy On Crypto.com?

Worked Cost, Buy Only And Buy Plus Sell (Round Trip)
AmountCrypto.com BuyCrypto.com Round Trip
CAD 100Not publishedNot published
CAD 500Not publishedNot published
CAD 1,000Not publishedNot published
CAD 10,000Not publishedNot published

Crypto.com: Canadian app fee schedule and spread not published on a fetched page (2026-10-03). Do not compute an all-in cost. Neither publishes a maker and taker schedule because there is no order book: the spread is the fee. If cost matters most, NDAX (flat 0.20%) or Kraken Pro are cheaper places to buy in Canada. Ranges reflect each platform’s published band, not a single quote. Bank and network fees are not included.

What Do CoinSmart And Crypto.com Offer Beyond Buying And Selling?

Crypto.com Only

  • CAD Account: Hold CAD, deposit by Interac, balance cap CAD 100,000 (higher for Prime). Sell crypto to CAD and withdraw to your bank.
  • Welcome Bonus: Canada keeps the legacy milestone-based Welcome Bonus after KYC; the amount was not verified.

What Happens To Your Money If CoinSmart Or Crypto.com Fails?

CoinSmart: This was a merger, not a collapse. CoinSmart's accounts went to Bitbuy, which has since moved to Coinsquare Capital Markets Ltd. and then Robinhood. Log in through Bitbuy with your old CoinSmart email, and never send crypto to an old CoinSmart deposit address, because the addresses changed. If you prefer not to follow the move to Robinhood, withdraw to your own wallet.

Crypto.com: Crypto.com in Canada is a restricted dealer under the CSA, so it must hold client assets with conditions set by regulators, but CIPF never covers crypto. A third-party insurance figure, cold storage share and proof of reserves were not found on a Canadian page, so none can be relied on here. Coins are held by the company until you withdraw. If the company failed or was hacked, you would be an unsecured claimant for anything not recovered, and withdrawals could be paused.

How Are CoinSmart And Crypto.com Treated For Tax In Canada?

CoinSmart: Trades on CoinSmart were dispositions for CRA purposes. Pull your CoinSmart history from your migrated Bitbuy account. Export formats: Not published.

Crypto.com: Buying with CAD is not a disposition. Selling for CAD, swapping one coin for another and spending crypto are dispositions you report to the CRA. Export formats and any CRA-ready report were not verified.

Selling, swapping or spending crypto is a disposition for the CRA on any platform. This is not tax advice: see my guide to crypto taxes in Canada.

Which Should You Choose, CoinSmart Or Crypto.com?

Choose CoinSmart If

  • You want a registered platform that serves Canadians today: Coinbase is our number one replacement, with free Interac e-Transfer funding and a Canadian restricted dealer registration.

Choose Crypto.com If

  • You want a mainstream app with a wide coin list and are fine with spread-based pricing
  • You want a CAD Account funded free by Interac e-Transfer
  • You are not buying on fee transparency alone, since the Canadian fee schedule is not published

What Happened To CoinSmart?

CoinSmart, run by Simply Digital Technologies Inc., stopped operating as a separate exchange after WonderFi moved its client accounts to Bitbuy. WonderFi announced the deal on September 8, 2023, and I could not verify the exact completion date. Its two CSA decisions, the original of October 21, 2021 and an amended one of December 21, 2021, now sit under the CSA's expired decisions.

FINTRAC lists the CoinSmart registration as ceased on September 10, 2024. Today coinsmart.com serves the Bitbuy site with a banner saying Bitbuy is now part of Robinhood. That chain matters: CoinSmart accounts went to Bitbuy, Bitbuy later moved under Coinsquare Capital Markets Ltd., and Robinhood closed its WonderFi purchase on June 1, 2026.

So CoinSmart did not collapse. It was folded into a larger group, and the group is now being folded into Robinhood. Bitbuy has a help article for migrated CoinSmart accounts if you ever need to trace one.

CoinSmart Status Record
StatusMerged, accounts moved to Bitbuy (announced September 8, 2023)
OperatorSimply Digital Technologies Inc.
CSA recordOriginal decision October 21, 2021 and amended decision December 21, 2021, both expired
FINTRACRegistration ceased September 10, 2024
Where it points todaycoinsmart.com shows the Bitbuy site, now part of Robinhood

For more detail, see my CoinSmart page. I do not link to CoinSmart for sign-ups, because it is not an option for Canadians.

What Should CoinSmart Users Use Instead?

The short answer is Crypto.com, the other half of this match-up. It is available to Canadians, and it is people who want one app for trading and a crypto card and are happy to read the fee screen before each order. If you want the closest like-for-like match to CoinSmart, my notes name NDAX.

Crypto.com: A Broad App With A Crypto Card

Best for: A broad app with a crypto card

CSA-registered
  • Fees The Canadian app fee schedule could not be retrieved. Crypto.com's Canada marketing says maker and taker fees as low as 0.08% and 0.18%, while its global Exchange starts at 0.25% maker and 0.50% taker.
  • CAD Funding Crypto.com says deposits by bank transfer, card or existing crypto wallet are instant and zero-fee, with other fees and spread possibly applying. Per-method CAD limits could not be retrieved.
  • Coins 417 base assets on its global Exchange; the Canadian app list is narrower and not published
  • Safety Foris DAX CAN ULC, an Alberta company, is a Restricted Dealer with the OSC and the CSA. Its CSA decision is dated May 8, 2025, and it holds FINTRAC registrations. It is not a CIRO member.

Pros

  • Restricted Dealer with a CSA decision
  • Broad coin menu on its exchange
  • Zero-fee deposits advertised

Cons

  • Canadian trading fees not published where I could read them
  • CAD withdrawal terms unknown
  • Custody and insurance details not confirmed
8

NDAX: Best For Low Flat Fees

7.8/10

Best for: Low flat fees and cheap cash-outs to your bank

CSA-registered
  • Fees A flat 0.20% on every buy and sell, with no volume tiers and no maker or taker split.
  • CAD Funding Free Interac e-Transfer and wire deposits. Withdrawals cost CAD 1.50 by Interac e-Transfer (up to CAD 10,000 per transaction) or CAD 4.99 by EFT.
  • Coins 77 base assets (public API)
  • Safety Ndax Canada Inc. is an investment dealer with CIRO membership terms imposed on December 19, 2024, the same day as its CSA decision. It also holds a FINTRAC registration.

Pros

  • CIRO investment dealer
  • Flat 0.20% fee
  • Cheap CAD withdrawals
  • Free Interac and wire deposits

Cons

  • Smaller coin list at 77 assets
  • No derivatives or margin for Canadians
  • 20% fee on staking rewards

How Much Does Crypto.com Cost, And How Do You Fund It?

Since CoinSmart cannot be compared on current fees, here is what Crypto.com charges today, taken from its own published pages.

Crypto.com Fees And Funding
Trading FeesThe Canadian app fee schedule could not be retrieved. Crypto.com's Canada marketing says maker and taker fees as low as 0.08% and 0.18%, while its global Exchange starts at 0.25% maker and 0.50% taker.
CAD Deposits And WithdrawalsCrypto.com says deposits by bank transfer, card or existing crypto wallet are instant and zero-fee, with other fees and spread possibly applying. Per-method CAD limits could not be retrieved.
Coins417 base assets on its global Exchange; the Canadian app list is narrower and not published

Is Crypto.com Safe For Canadians?

Foris DAX CAN ULC, an Alberta company, is a Restricted Dealer with the OSC and the CSA. Its CSA decision is dated May 8, 2025, and it holds FINTRAC registrations. It is not a CIRO member.

Custody and insurance details for the Canadian app are unknown, so I am not quoting any.

The app rates 4.63 on the Canadian Apple App Store from 66,198 ratings, and 4.4 on Google Play from 692K reviews.

Whichever platform you use, I still say the same thing: do not keep more on an exchange than you are prepared to lose, and move long-term holdings to your own wallet.

Who Should Choose Crypto.com?

Crypto.com suits people who want one app for trading and a crypto card and are happy to read the fee screen before each order. It is a weaker fit if you need something its list or fee structure does not cover: canadian trading fees not published where I could read them, and cAD withdrawal terms unknown.

Not sure which platform fits you? Take my 60-second quiz or see my full ranking.

What Should You Do If You Still Have Something With CoinSmart?

CoinSmart: If you held a CoinSmart account, it was migrated to Bitbuy, and Bitbuy's help centre has an article on what to do with a migrated account. Bitbuy itself is now part of Robinhood and is inviting customers to the Robinhood app, so check what you hold there and decide whether you want to stay. Whatever you decide, do not send crypto to an old CoinSmart deposit address.

A simple rule applies after any platform change: keep your own records of every purchase, because the CRA treats crypto as a commodity and you need the history for your tax return.

What Changed For CoinSmart And Crypto.com In October 2026?

  • Robinhood closed its purchase of WonderFi, the parent of Bitbuy, where CoinSmart's client accounts had been moved.
  • CSA Restricted Dealer decision for Foris DAX CAN ULC, which operates Crypto.com in Canada.
  • FINTRAC shows CoinSmart's registration (Simply Digital Technologies Inc.) as ceased.
  • WonderFi announced that Bitbuy would acquire all CoinSmart client accounts.

Frequently Asked Questions

Is CoinSmart Still An Option For Canadians?

No. CoinSmart stopped operating separately after WonderFi moved all its client accounts to Bitbuy, announced in September 2023.

What Should CoinSmart Users Use Instead?

My notes point to NDAX. Registered Canadian platform with CAD funding and a broad coin list. A flat 0.20% on every buy and sell, with no volume tiers and no maker or taker split.

Is Crypto.com Registered In Canada?

Foris DAX CAN ULC, an Alberta company, is a Restricted Dealer with the OSC and the CSA. Its CSA decision is dated May 8, 2025, and it holds FINTRAC registrations. It is not a CIRO member.

How Do You Fund Crypto.com In Canadian Dollars?

Crypto.com says deposits by bank transfer, card or existing crypto wallet are instant and zero-fee, with other fees and spread possibly applying. Per-method CAD limits could not be retrieved.

Which Is Better For Canadians, CoinSmart Or Crypto.com?

Crypto.com, by default, because CoinSmart is not available to Canadians. CoinSmart no longer operates separately. Crypto.com is best for a broad app with a crypto card.

Do CoinSmart And Crypto.com Have Limit Orders?

CoinSmart: Not published Crypto.com: Not verified for the Canadian app; the global Exchange has an order book.

Which Coins Can You Buy On CoinSmart And Crypto.com?

CoinSmart: Modest list, closed Crypto.com: Several hundred globally; Canadian list not published

Is The Spread The Fee On CoinSmart And Crypto.com?

CoinSmart: No longer applicable. Crypto.com: App purchases carry a spread on top of any stated fee, so the quoted price is the real cost.

Does CIPF Cover My Crypto On CoinSmart Or Crypto.com?

CoinSmart: CIPF never covers crypto, and this platform no longer serves Canadians. Crypto.com: CIPF never covers crypto, and Crypto.com is not a CIRO member.

Are CoinSmart And Crypto.com Available In Every Province?

CoinSmart: No longer available in any province. Crypto.com: Served under a CSA restricted dealer decision; province list not verified.

Do Interac Deposits Work On Weekends On CoinSmart And Crypto.com?

CoinSmart: No longer applicable. Crypto.com: Not verified; Interac runs 24/7 but Crypto.com's internal review for withdrawals takes business days.

What Is The Minimum Buy On CoinSmart And Crypto.com?

CoinSmart: No longer applicable. Crypto.com: Deposit minimum CAD 20; minimum buy Not published.

Can A Business Use CoinSmart Or Crypto.com?

CoinSmart: No longer applicable. Crypto.com: A business offering exists globally; Canadian business onboarding Not verified.

Author

Oleg Galeev, founder of OCryptoCanada

Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.

He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.

His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen. 

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