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Bitget vs. Crypto.com: What Works Better For Canadians in 2024

Oleg Galeev

Last updated October 10, 2024

In the rapidly evolving world of cryptocurrency exchanges, Bitget and Crypto.com stand out as two significant platforms vying for Canadian users’ attention. While both cater to a vast user base, Bitget is renowned for its altcoin offerings and advanced features, while Crypto.com positions itself as an all-in-one platform, even diving into the NFT space.

Description

Bitget is a cryptocurrency exchange for skilled users that offers thousand of altcoins for Canadians (and people all over the world) to trade.

Crypto.com is a crypto exchange that is gaining popularity in Canada. It offers its own coin (CRO), staking, lending, NFTs, and pre-paid Visa crypto cards offering cashback. Crypto.com offers everything in one place and is suitable for Canadians looking for an easy way to buy crypto.

Coins

Over 1000 major coins and altcoins

150+

Fees

Trading fees on Bitget are low at just 0.1%, but can be lower if you pay fees with their token BGB.

  • Free deposits
  • Variable Withdrawal fees
  • Send crypto to other crypto.com users for free
  • 0.04 to 0.4% maker/taker fees

Pros

  • Low trading fees
  • Hundreds of altcoins
  • Advanced features
  • Simple KYC process
  • Wide range of coins available
  • Suitable for beginners and pro traders
  • Interac e-Transfer available
  • Deposits take up to one day to process
  • Visa cards
  • Staking
  • NFT marketplace
  • 20+ fiat currencies supported
  • Free deposits

Cons

  • No Interac e-Transfer
  • Confusing for beginners
  • No CAD deposits and withdrawals
  • No crypto education articles
  • Poor customer service

Account Limits

No major limits

Low

Methods to buy

  • Credit or debit card
  • P2P platform
  • Interac e-Transfer

Security

  • 2FA
  • Anti-phishing code
  • $300 million insurance for lost assets
  • 100% coins held in cold storage
  • Ledger Vault partnership
  • Multi-factor authentication
  • Mandatory whitelisting of withdrawal addresses

Mobile and Desktop Trading

When it comes to mobile trading, both platforms are well-reviewed. Bitget’s mobile app garners a 4.4-star rating on the Apple App Store and a 4.6-star on Google Play, appreciated for bringing advanced trading features on-the-go. Conversely, Crypto.com's app holds a 4.5-star rating on the Apple App Store and 4.5-star on Google Play, applauded for its comprehensive features suitable for both beginners and advanced traders. On the desktop front, both platforms offer advanced charting tools, with Bitget tailored for advanced traders seeking granular data, while Crypto.com's Pro desktop exchange provides an array of sophisticated trading tools.

Bitget

The Bitget platform can be confusing for beginners since there is advanced charting and order book data. Bitget’s mobile app has a 4.4-star rating on the Apple App Store and a 4.6-star rating on Google Play

Trading crypto on Bitget from Canada

Bitget desktop view (trading screen)

Depositing money to Bitget

Bitget depositing screen

Bitget mobile app main screenshot

Bitget mobile app main screen

Bitget mobile app screenshot

Bitget mobile app (coins)

Crypto.com

In the crypto.com app, users can buy and sell crypto easily. You can also directly stake or lend your crypto, apply for a crypto.com card, track favourite coins, withdraw to external wallets and more. The app is an all-in-one trading platform that’s user-friendly and suitable for beginners.

The app has a 4.3-star rating from 56,000 reviews on the Apple App Store and a 3.9-star rating from 200,000 reviews on Google Play.

If you’re looking for more advanced tools, you can use crypto.com’s desktop exchange. The exchange offers more charting and order types but the interface can be confusing for beginners. The crypto.com app has everything you need, so you’d only use the Exchange for slightly lower fees or advanced order types. 

Crypto.com advanced trading view

Advanced Desktop Trade

List of coins available for trading on Crypto.com desktop app

List of coins

Crypto.com app interface

Crypto.com app interface

Crypto com app while trading

Crypto.com app interface while trading

Security Compliance

Bitget uses two-factor authentication for security and emails you about logins or withdrawals. They offer an anti-phishing code for genuine emails and have a $300 million insurance for lost assets, which you can claim if not at fault.

Crypto.com is highly secure crypto exchange. They keep funds in cold storage, offer two-factor authentication to keep accounts secure, encrypt user data, and more. 

Crypto.com keeps 100% of users’ funds in cold storage, specifically in a Ledger vault. This percentage is the highest we’ve seen of any crypto exchange, showing crypto.com truly values security. Crypto.com also has $750M in cold storage insurance in case of theft. 

Crypto.com also makes its users whitelist all withdrawal addresses via email and users multi-factor authentication  - such as FaceID - to

Security is paramount in the crypto sphere. Bitget emphasizes customer security with two-factor authentication, anti-phishing codes, and an emergency insurance coverage of $300 million. On the other hand, Crypto.com takes pride in storing 100% of its customers’ funds in cold storage through a Ledger Vault, bolstered by multi-factor authentication measures and mandatory confirmations for withdrawals. While both prioritize user security, the edge might go to Crypto.com for its exhaustive protective measures.

Regulatory Compliance

Not regulated by Canadian financial institutions. 

Crypto.com is fully regulated and can be accessed in Canada, USA (except New York), Europe, and other countries around the world.

Compliance is crucial for ensuring exchanges operate within legal and regulatory boundaries. Crypto.com has taken commendable steps in this regard by becoming the first global crypto exchange to pre-register with the Ontario Securities Commission (OSC), assuring its alignment with Canadian regulations. On the other hand, specific details about Bitget's compliance with Canadian federal organizations are not mentioned, potentially placing Crypto.com ahead in terms of regulatory trustworthiness.

Customer support

Reviewers say customer support is unhelpful but most of them are beginners. Bitget is not a crypto exchange for beginners and if you do not know how copy trading or futures trading works, then it is not a good idea to use them, as this customer points out. 

The customer support for crypto.com is quite slow. Users like the app, security, and the wide range of coins, but the customer service needs work. Crypto.com does not offer educational resources or a knowledge centre, which is a let down. 

Customer support can be a decisive factor for many. Bitget holds a 2.2-star rating on Trustpilot, with some users finding their customer support unhelpful. In comparison, Crypto.com also has its challenges in this domain, reflected in its 2.1-star rating on Trustpilot. Although both platforms have room for improvement, the feedback suggests a mixed response from users on both ends.

Conclusion

Both Bitget and Crypto.com offer compelling features tailored to different user preferences. However, if a winner must be chosen, Bitget emerges on top, especially for Canadians looking for a more specialized experience in altcoin trading and advanced charting tools. The platform's competitive fees and comprehensive altcoin offerings make it an attractive alternative, particularly for those seeking depth in their trading endeavors.

Bitget has recently launched the Bitget Card, enabling users to spend cryptocurrency globally, enhancing accessibility and convenience. Furthermore, the platform now features zero transaction fees for USDC/USDT spot trading, positioning itself as a cost-effective option for Canadian users aiming to optimize their trading strategies. These updates further distinguish Bitget from Crypto.com, offering both advanced features and financial advantages that are especially beneficial for traders focused on minimizing costs while maximizing efficiency.

When comparing Crypto.com to other exchanges, it's essential to note that Crypto.com stands out by offering over 350 cryptocurrencies, making it one of the most comprehensive platforms available. It also provides a Visa card with customizable cashback rates and different card types to suit user preferences. Additionally, Crypto.com’s robust DeFi services and competitive staking options, with regularly updated APY rates, make it a versatile choice for investors. Furthermore, its security certifications, such as SOC2 and ISO standards, further enhance its appeal by ensuring a high level of safety and trustworthiness.

We recommend choosing Bitget over Crypto.com for your cryptocurrency trading needs. By opting for Bitget through our referral link, you support us in conducting comprehensive independent analyses of crypto trading options for Canadians.

If you find that neither Bitget nor Crypto.com meets your requirements, we encourage you to explore our monthly-updated list of the best exchanges for Canadians to trade crypto. This list provides a range of alternative options that may better suit your specific needs and preferences.

Author

Oleg is a Canadian citizen & crypto expert who has been trading since 2016. He started out with Coinbase, Kraken and Peer-to-Peer exchanges. After some time, centralized exchanges started charging crazy fees to their users.

He decided to review different crypto exchanges that operate in Canada and start a Youtube channel in order to educate Canadians on what kinds of things are going inside each one while giving them unbiased advice. On top of that, Oleg also has experience with NFT, airdrops, and crypto staking and he is constantly checking on new crypto assets.

His writing has been featured in popular Canadian media sources such as Toronto Sun and Ottawa Citizen.