QuadrigaCX collapsed in early 2019 owing more than 76,000 clients a combined C$215 million. The Ontario Securities Commission's 2020 staff review found the downfall resulted from a fraud committed by co-founder and CEO Gerald Cotten, and that clients lost at least C$169 million after the trustee recovered only C$46 million. Coinfield, a later failure, ended with a tribunal ban and a C$2.4 million penalty. Bitvo was a merger, not a collapse.
| Item | Figure |
|---|---|
| Clients owed assets | Over 76,000, about 40% of them Ontarians |
| Combined amount owed | C$215 million |
| Recovered or identified by the trustee | C$46 million |
| Client losses | At least C$169 million |
| Lost through Cotten's fraudulent trading | About C$115 million |
| Lost through unauthorized use on three external platforms | About C$28 million |
| Cotten's death announced | January 14, 2019 |
| Platform ceased operations | By February 5, 2019 |
What Happened To QuadrigaCX?
Gerald Cotten died in India in December 2018. Quadriga announced his death on January 14, 2019, and the exchange stopped operating by February 5. The story that circulated at the time was that only Cotten held the keys. The OSC's review replaced that story with a less comfortable one: Cotten had been trading client money on the platform using fake accounts, and when those trades lost money, the clients paid for it. About C$28 million more went to unauthorized use of client assets on three outside platforms, and the rest was misappropriated.
I came to this as a trader, not a lawyer. What stuck with me is how ordinary the platform looked from the outside. It had a clean interface, a CAD on-ramp and tens of thousands of users. Nobody could see inside.
What Happened To Coinfield?
Coinfield started in 2018 and shut down in 2023. In January 2025, Ontario's Capital Markets Tribunal issued sanctions against the operators, Manticore Labs OU and Manticore Labs Inc.: a permanent market ban and a CAD 2.4 million administrative penalty, plus disgorgement and costs. The tribunal record cites at least 1,275 Ontario clients who together held about CAD 2.5 million at the end of 2022. It is a smaller story than Quadriga, and a reminder that unregistered operators keep appearing. My old Coinfield review is kept for reference only.
Did Bitvo Collapse?
No, and it is worth separating it from the others. In November 2023, WonderFi's Bitbuy bought all Bitvo client accounts, more than 17,000 according to WonderFi, and the Bitvo domain, and the brand stopped operating on its own. Bitvo Inc. now sits under expired decisions on the CSA site. That is a consolidation. Bitbuy itself is now part of the Robinhood-WonderFi transition, covered below. See my Bitvo review for the history.
What Did Investors Learn From These Failures?
| Case | What Happened | Lesson |
|---|---|---|
| QuadrigaCX | Fraud, no real oversight, C$169 million lost | An unregistered platform can hide anything. Do not rely on a clean interface. |
| Coinfield | Shutdown, then a tribunal ban and C$2.4 million penalty | A platform outside regulation leaves you with no recourse. |
| Bitvo | Accounts moved to Bitbuy, 2023 | Mergers happen. Withdraw if you do not want the new owner. |
The OSC put it plainly: anyone considering entrusting assets to a crypto asset trading platform should take steps to learn about its operations and approach to risk management first. In practice that means the following.
- Check the CSA list. Coinbase, Kraken, Wealthsimple Crypto, Newton and NDAX are on it today. KuCoin is on the banned list.
- Look for FINTRAC registration. It is a baseline, not a safety guarantee.
- Do not store long-term holdings on any exchange. Use a hardware wallet.
- Treat offshore platforms as higher risk. No Canadian investor protection applies to them.
Which Canadian Platforms Are Registered Now?
My ranked picks that are on the CSA list: Coinbase (9.9/10), Kraken (9.6), Wealthsimple Crypto (9.5), Newton (9.3) and NDAX (8.8). The full ranking shows fees and status side by side, and my beginner guide covers the basics. If you were hit by a scam rather than a collapse, read my scam checklist.
What Is The Timeline Of The QuadrigaCX Bankruptcy?
| Date | Event |
|---|---|
| December 2018 | Gerald Cotten dies in India (OSC) |
| January 14, 2019 | Quadriga announces his death (OSC) |
| February 5, 2019 | Nova Scotia Supreme Court grants creditor protection under the CCAA to Quadriga Fintech Solutions Corp., Whiteside Capital Corporation and 0984750 B.C. Ltd.; Ernst & Young Inc. appointed Monitor |
| March 19, 2019 | Court appoints an Official Committee of seven Affected Users and two alternates |
| April 1, 2019 | Ernst & Young recommends bankruptcy in the Fourth Report of the Monitor |
| April 11, 2019 | Court terminates the CCAA proceedings |
| April 15, 2019 | The three companies make an assignment into bankruptcy, with Ernst & Young Inc. as Trustee |
| June 27, 2019 | Court approves a claims process |
| April 14, 2020 | OSC staff publish their review of QuadrigaCX |
Court-supervised insolvency is slow, and that is part of the lesson. Users spent months not knowing what they would get back, and the figures that matter, C$215 million owed, C$46 million recovered or identified, C$169 million lost, only became clear after the OSC's review more than a year after the exchange stopped.
How Did The Losses Break Down?
The "other" bar is my subtraction: C$169 million total losses minus C$115 million and C$28 million. The OSC attributes the remainder to misappropriation of client assets, including spending that funded Cotten's lifestyle. The point of the chart is that most of the loss was not a hack or a lost password. It was a person using other people's money.
What Were The Warning Signs In Hindsight?
The OSC's central finding was that Quadriga was not the operation it appeared to be. A platform with 76,000 clients had no independent oversight of how client assets were held and traded. When one person controls the keys, the books and the trading, nothing in the system catches a fraud until that person is gone. These are the red flags I check for now:
- No oversight you can check. The OSC's report stresses that many platforms remain unregistered and lack transparency, which is why due diligence falls on you.
- Key-person risk. If one person's absence can freeze the business, so can their dishonesty.
- No proof of reserves. No platform I rank proves everything to the dollar, but some publish custody and audit statements and some do not.
- Withdrawal friction. Delays, new fees or vague excuses for getting your money out are the earliest signal.
What Has Changed In How Canada Regulates Exchanges?
Today the Canadian Securities Administrators publish a list of crypto platforms authorized to do business with Canadians, alongside a banned list. The platforms on it, such as Coinbase, Kraken, Wealthsimple, Newton and NDAX, operate under terms set by regulators. Newton and NDAX are also CIRO members. That does not make them failure-proof, and it does not mean your balance is insured, but it means a regulator can inspect them and set conditions. The difference from 2018 is the existence of that oversight, not a guarantee.
The practical rule survives all of it: use a registered platform, move long-term holdings to a wallet you control, and keep your records. If you want a place to start, my exchange ranking shows status next to every score.
Why Do People Search For Voyager, Celsius, FTX And BlockFi With Canada?
Those names turn up in the same searches because they were 2022 failures with Canadian customers. I cover only what I have sourced on this page. If you hold a claim against one of them, follow the official claims process for that company rather than a search result. My Celsius review is kept for reference, and I do not recommend any dead platform.
What Changed Since These Collapses?
- : The OSC published its staff review of QuadrigaCX.
- : Ontario's Capital Markets Tribunal issued sanctions against Coinfield's operators: a permanent ban and a CAD 2.4 million penalty.
- : Bitbuy announced it had acquired the Bitvo client accounts and domain.
- : Robinhood closed its acquisition of WonderFi and began moving Bitbuy and Coinsquare customers to its app.
Frequently Asked Questions
What Happened To QuadrigaCX?
Its CEO Gerald Cotten died in India in December 2018, Quadriga announced his death on January 14, 2019, and the platform ceased operations by February 5, 2019. The OSC later found that the collapse resulted from a fraud committed by Cotten.
How Much Money Did QuadrigaCX Customers Lose?
Over 76,000 clients were owed a combined C$215 million. The trustee recovered or identified C$46 million, so clients lost at least C$169 million, according to the OSC.
Was QuadrigaCX A Ponzi Scheme?
The OSC's staff report said Cotten's trading on fake accounts was a Ponzi scheme, and attributed about C$115 million of the losses to his fraudulent trading.
What Happened To Coinfield?
Coinfield shut down in 2023. In January 2025, Ontario's Capital Markets Tribunal permanently banned its operators and ordered a CAD 2.4 million administrative penalty.
Did Bitvo Collapse?
No. Bitvo did not fail. In November 2023 Bitbuy bought all its client accounts, and the Bitvo domain, so it stopped operating on its own.
How Can I Check Whether A Crypto Platform Is Safe In Canada?
Check the CSA list of authorized crypto platforms and its banned list, look for FINTRAC registration, and keep long-term holdings in a wallet you control.